We will collect personal information about you from a variety of sources, including information we collect from you directly (e.g. when you contact us).
We may be required by law to collect certain personal information about you, or as a consequence of any contractual relationship we have with you. Failure to provide this information may prevent or delay the fulfilment of these obligations.
The categories of information that we collect directly from you are:
We use your personal information to:
Subject to applicable law, we must have a legal basis to process your personal information. In most cases the legal basis will be one of the following:
You may have certain rights regarding your personal information, subject to local law. These include the following rights to:
We encourage you to contact us to update or correct your information if it changes or if the personal information we hold about you is inaccurate.
We will contact you if we need additional information from you in order to honour your requests.
If you would like to discuss or exercise such rights, please contact us at the details below.
We may share your personal information with third parties under the following circumstances:
Because we operate as part of a global business, the recipients referred to above may be located outside the jurisdiction in which you are located (or in which we provide the services). See the section on “International Data Transfer” below for more information.
We implement technical and organisational measures to ensure a level of security appropriate to the risk to the personal information we process. These measures are aimed at ensuring the on-going integrity and confidentiality of personal information. We evaluate these measures on a regular basis to ensure the security of the processing.
We will keep your personal information for as long as we have a relationship with you. Once our relationship with you has come to an end, we will retain your personal information for a period of time that enables us to:
We will delete your personal information when it is no longer required for these purposes. If there is any information that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further processing or use of the data.
Your personal information may be transferred to, stored, and processed in a country that is not regarded as ensuring an adequate level of protection for personal information.
We have put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to ensure that your data is adequately protected. For more information on the appropriate safeguards in place, please contact us using the details below.
Innagreen Management Limited is the controller responsible for the personal information we collect and process.
If you have questions or concerns regarding the way in which your personal information has been used, please contact .
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern and you are based in the UK or EU, you have the right to make a complaint to the data protection authority of your country.
Our website uses pixels to understand how the website is used.
What are pixels?
We use pixels on the website to improve performance and make your experience better. A pixel is a type of technology placed on a website for the purpose of tracking certain activity, such as tracking the number of views of a website. Pixels are often used in combination with ‘cookies’ which act in a similar way to pixels to track activities.
Which pixels do we use and why do we use them?
The type of pixels we use are provided by Google Analytics. We use these to collect information on how the website is used and to report on the website usage statistics. You have the right to choose whether or not to accept pixels and you can control the use of these pixels by downloading and installing the Google Analytics Opt-out Browser Add-on athttps://tools.google.com/dlpage/gaoptout?hl=en-GB. If you reject pixels, you may have limited features or functionality on our website.